Hemsö enhances efficiency of technical operation
Hemsö Fastighets AB conducts regional procurement procedures for the technical operation of its entire Swedish property portfolio. The aim of the procurement procedures is to harmonise and standardise the technical operation and to enhance efficiency and quality by reducing the number of suppliers.
Hemsö previously had agreements with a number of different suppliers and managed certain aspects of the technical operation itself. There was considerable interest among suppliers in the procurement procedures. The agreements that have been signed extend for three years and take the form of function contracts. Hemsö’s main focus in these new function contracts is customer satisfaction, energy issues and ongoing improvement initiatives. For Region West and Region South, Hemsö selected Gunnar Karlsen Sverige AB.
“Throughout the procurement phase, Gunnar Karlsen Sverige AB clearly demonstrated how it would use a structured approach to ensuring quality and efficiency in order to jointly achieve Hemsö’s sustainability targets. Gunnar Karlsen Sverige AB has a documented history of supporting and developing its employees, which bodes well for a successful transition,” says Rikard Nyhrén, Head of Asset Management at Hemsö.
“We are naturally delighted and proud of the confidence Hemsö has shown in us and our operations. We see this assignment as proof that our focus on high-quality, flexible services and our dedication to sustainability and satisfied tenants is the right approach. We are pleased to call Hemsö our customer and are confident that we will not let them down,” says Göran Krawe, CEO of Gunnar Karlsen Sverige AB.
Hemsö’s existing operational personnel have been offered the opportunity to be transferred to Gunnar Karlsen Sverige AB. The contract for Region South will start in January 2017 and the contract for Region West in February 2017. Procurement procedures for the two remaining regions, Region East and Region North, have been initiated. Outdoor maintenance and cleaning are not included in the above agreements and a parallel procurement procedure for these services is under way.